Skycrown Casino Website Terms and Conditions

Your acceptance of these terms upon registration with Skycrown Casino is a testament that you are ready to comply with them and all other policies that may apply. Skycrown operates under the authority of Hollycorn N.V. under Curaçao law (registration number 144359) and regulated by the Curaçao Gaming Control Board. Make sure to verify if online gambling is permissible in your location since we do not guarantee compliance with local legislation.

Changes to Terms and Conditions

We may modify these terms at any time for compliance, operational changes, or industry developments. Modifications are effective immediately upon posting, and we will send you an email notice for material changes. It is your responsibility to visit this page regularly.

Eligibility by Region and Age Restrictions

Players must be in jurisdictions where online gambling is permitted and must be a minimum of 18 years old (older if required in your jurisdiction). You agree that your play is not a breach of local law. We monitor the locations of players and may deny access if you find yourself in a prohibited zone.

Restricted Countries

Some areas (e.g., Sweden, Croatia, France, Serbia, Israel, and the USA) are not allowed to use Skycrown’s services. The full list can be found on our website. Players from prohibited areas risk having their accounts suspended and losing their winnings.

Availability of Games

Game access may vary by region due to licensing and local regulations. Verify which games are allowed in your location before depositing. The use of VPNs or similar tools to bypass restrictions is prohibited and may result in account suspension, confiscation of winnings, or a permanent ban.

Accepted Currencies

Skycrown offers support for many currencies, such as EUR, USD, CAD, AUD, NOK, and cryptocurrencies (BTC, ETH, LTC, DOGE, USDT). Select the appropriate currency at registration or deposit.

Fees and Taxes

Any taxes on winnings are paid by players. All charges are openly shown in the course of deposit and withdrawal operations. Get the advice of a tax professional regarding personal tax.

Game Rules

Each game has its own rules and a theoretical Return to Player (RTP) percentage. It is recommended that you read the in-game or on our support page instructions before playing.

Acknowledgment of Risks

Playing at Skycrown carries a risk of losing money. We do not bear any responsibility for losses, hardware or software errors, or internet disconnections. In case of system failures, the Casino reserves the right to adjust balances as necessary.

Account Creation and Use

One account per player is permitted. Having more than one account or sharing account details (especially with children) will result in suspension or permanent banning. You must provide accurate personal details, and you may be subject to KYC verification, which may delay withdrawals until complete.

Fraudulent Activity

We implement robust monitoring to prevent fraud, including collusion, multiple accounts, bonus abuse, and unauthorized chargebacks. The perpetrators are dealt with immediately through account closure, fund seizure, reporting to regulators, and taking them to court.

Depositing

Credit cards (VISA, MasterCard) or cryptocurrencies are accepted for deposits.

Minimum Deposit: 30 AUD

Ensure that deposits are made from accounts in your name.

Withdrawal Policy

Withdrawals start at 30 AUD. Limits depend on VIP level, payment method, and jurisdictional guidelines. Big wins may be paid in installments. Withdrawals will be processed within three banking days, subject to KYC verifications. Currency exchange is based on provider rates.

Refund Policy

Refunds must be requested within 24 hours from payment or 30 days from unauthorized access claims. Promotion credits and applicable fees are taken first before refund. Refunds beyond these time limits are not granted.

Inactive Accounts

Accounts which have remained inactive for 12 consecutive months are considered dormant and incur a monthly fee of 50 AUD. Logging in or completing outstanding verifications will revive your account without any additional charge.

Expiry Period

Complaints or issues should be raised within twelve months of the incident. Anything not resolved within this time lapses. Give full details while raising a complaint.

Complaint Filing

Only the account owner can file a complaint through email or live chat. Our customer service team will attend to your complaint immediately, referring the issue to higher management if needed while keeping you informed during the process.

You enter into and acknowledge these Terms and Conditions by playing at Skycrown Casino.